Take the right approach to customer feedback
Personalize the survey experience and get better engagement rates.
Collect valuable feedback on the channels your customers use, like email, SMS or QR code.
In case you receive negative reviews, they will be stored in YOUDASK database. You will get an instant notification about every negative review. Positive reviews can be automatically published in social networks.
Encourage your customers to share their feedback on any social network.
Design mobile-friendly surveys, ask the right questions and capture smarter feedback.
Build dashboards and gather intuitive insights to understand how customers feel about your service and identify opportunities to improve the customer experience.
Improve customer retention rate
Refine your reputation in the social media
Establish long-term customer relationships
Develop excellent reputation in social media
Love your commercials and have strongly thought about making you my insurance company.
During a claim, the claim officer, and the supervisor were very cooperative. Immediate visit, quick survey, and fast processing were the highlights.
The service was far better than other insurance companies… it felt like one my friend is taking care of my insurance claims. I highly recommended this.
Excellent service and very good coordination from the claiming team were very helpful and made my claim process very easy and hassle-free procedure.
I was pleased with the entire process from beginning to end. Reporting the claim was quick and easy. Everyone I talked to handle themselves professionally.